Question 1

How much does Spoli cost?

Accepted Answer

Projects start at R$ 6k for lean operations (punctual mentoring) and scale with scope. The closed diagnosis ships a firm proposal in 3 business days with a timeline. No off-the-shelf package.

Question 2

I already have a CRM. Do you replace it or work on top of what I have?

Accepted Answer

We work on top of what you already use. We only suggest switching if the current system genuinely can't do what you need, and we back that with data, not opinion.

Question 3

How fast do I see results?

Accepted Answer

First workflow live within 21 days (standard initial sprint). Operational impact visible by week 3 or 4. Metrics stabilized by month three. No miracle promises.

Question 4

Do you replace our team?

Accepted Answer

No. We build so your team executes better, not to outsource the operation. We stay 60 days post-delivery exactly to make sure it becomes routine.

Question 5

Do I need technical knowledge to use what you deliver?

Accepted Answer

No. We deliver everything ready, documented, and explained in plain language. Our whole point is to be the translator between technology and operations: you don't need to know code or any new tool to get value from the result.

Question 6

What happens after delivery? Do you disappear?

Accepted Answer

No. We stay for 60 days after delivery to make sure everything becomes routine in your team. We only consider the project closed when the operation is running on its own.

Question 7

Do you work with small businesses?

Accepted Answer

Yes. We work with companies at different stages of growth.

Question 8

How does AI work with LGPD and sensitive data?

Accepted Answer

We design the architecture with LGPD from day one: what can go to a public model, what stays in a controlled environment, sensitive-data masking. Your company doesn't get locked in to one provider.

Question 9

What if we don't know what we need yet?

Accepted Answer

Probably the case, and that's fine. That's what the diagnosis is for. You tell us what's stuck, we send back what can be solved and in what order.

Automation and AI in practice